Terms and conditions

Booking and payment conditions

Ready for your unforgettable journey with us? Reserve your tour anytime at allmost.it or chat with us at +393486038645.

After a quick check of eMTB and date availability, we will give you a confirmation with details in the booking confirmation form.

If you confirm the tour booking, we will ask for a down payment of 20% of total amount (payment methods will be indicated in the booking confirmation form).

The balance will be due on the day of the Tour.

For multiple Tours booking, the balance is intended the total amount of the tours booked.

General infos

For safety and for the best appreciation of the Ride, the tours are strictly private: no other participants will be invited to join unless agreed with / invited by you.

All our Rides are loop / back and forth tours.

Safety dislcaimer

It is important to know that the tours are intended as Mountainbike rides, therefore it’s required a minimum level of skills in off-road cycling (i.e. natural environment, steep descents on gravel/unpaved roads, etc.).

The difficulty level is variable, and each tour can be adapted during the ride.

Nobody will be asked to ride anything above the personal perception of danger, the Guide will always help in case of necessity and find a different path for the safety of the participants. At the beginning of the tour there will be a briefing explaining the use of the bike as well as a personalized set-up for each participant, so it’s possible to fit on the bikes your own pedals, saddle, grips with the aim to make it as close as possible to your own bike (therefore also safer to ride).

What’s included?

  • The availability of the full-suspended E-bike.
  • Certified MTB Guide.
  • Helmet and protectors, if you don’t have yours with you.
  • Shuttle Service from/to accommodation (limited to Lake Garda east and north municipalities – Lazise, Bardolino, Garda, Costermano, San Zeno, Torri d/B, Brenzone, Malcesine, Torbole, Riva d/G, Arco) Water

Exclusions

  • Food and beverages.
  • Tickets (Bike park lifts, boats, public transportation).
  • Personal insurance for injuries.
  • Anything else not listed above.

Children and minors

Once the availability of an EMTB of the correct size has been ascertained, they can take part in the Tours by prior arrangement and only if accompanied by an adult who assumes responsibility.

Weather conditions

The weather conditions are always carefully evaluated and discussed. In case of rain/bad weather, the route may undergo variations aimed at minimizing any risk for the safety of the participants. If the tour is cancelled prior to departure, there will be no charge to the Customers and the deposit will be refund. If the tour will be shortened during the ride due to weather change, no refund is foreseen.

Cancellation and refund policy

In the event of cancellation up to 2 months before the date of the first Ride, 100% of the deposit will be refunded; up to 15 days before, 50% will be refunded. There is no refund for cancellation for any reason in the 2 weeks prior to the Tour (or the first tour, if multiple tours were booked).